Shipping policy

Shipping Policy

Thank you for shopping with PhuongStudios! We are committed to delivering your orders in a timely and efficient manner. Below is our shipping policy:

Digital Products

  • Instant Download: All digital products purchased from our store are available for immediate download upon payment confirmation.
  • Delivery Method: After your purchase, you will receive an email with a link to download your product. The download link will be sent directly to the email address provided during checkout.

Physical Products (Coming Soon)

  • Processing Time: All orders will be processed within 1-3 business days. Please note that processing time may vary depending on product availability and order volume.
  • Shipping Time: Standard shipping for physical products typically takes 5-7 business days within the United States. International shipping may take longer, depending on the destination.
  • Shipping Carrier: We partner with trusted carriers such as USPS, UPS, and FedEx for reliable delivery. Tracking information will be provided once your order is shipped.
  • Shipping Costs: Shipping fees for physical products are calculated at checkout based on your location and selected shipping method. Free shipping may be available for certain promotions.

International Shipping (Coming Soon)

  • Customs and Duties: For international orders, you may be responsible for any applicable customs duties, taxes, or import fees depending on your country’s regulations.
  • Shipping Time: International shipping times can vary. We will provide an estimated delivery timeframe during checkout.

Address Accuracy

  • Please ensure your shipping address is correct. We are not responsible for delays or errors resulting from incorrect or incomplete addresses provided at checkout.

Order Issues

  • If you experience any issues with your digital or physical order, please contact us at CONTACT PAGE for assistance.